Returns & Exchanges

We want you to love your curls, which is why we offer a 30-day return policy on all products if you are not completely satisfied with your purchase. Simply ensure the items are returned in their original packaging to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack the products in their original box or a sturdy alternative, ensuring all caps are tightened to prevent leakage during transit.

  • 3.
    Label and Ship

    Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.