Returns & Exchanges
We want you to love your curls, which is why we offer a 30-day return policy on all products if you are not completely satisfied with your purchase. Simply ensure the items are returned in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the products in their original box or a sturdy alternative, ensuring all caps are tightened to prevent leakage during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
